Frequently Asked Questions

We understand you may have questions about finding housing and getting support. We've compiled a list of frequently asked questions to help guide you on your journey.

Q. Who can receive assistance?

A: Anyone at risk of losing their housing or currently unhoused.
Q: How can HHCA help me find housing?

A: We work with top local housing providers to connect you with available housing options, rental assistance, and move‑in cost support.
Q. What should I do if I need help?

A. Begin by filling out our confidential intake form. Once received, our team will contact you within 24‑48 business hours.
Q. What information do I need to provide?

A. Your full name, birth date (day, month, year), the city/county you are located in, and details about how you need assistance.
Q. Is it safe to share my information?

A. Yes. Our website and team are HIPAA compliant; your information is used solely to connect you with HIPAA‑compliant services.
Q. What if I know someone who needs help?

A. Submit their information our online form on their behalf. With their consent, we'll connect them with the appropriate resources.
Q: What is whole person care, and how do you provide it?

A: We offer a holistic approach that layers on tailored services based on each client's needs, including housing navigation, financial assistance, mental/physical health support, Enhanced Care Management, Day Habilitation, and Short‑term Post-Hospitalization support.
Q: What are Housing Navigation Services?

A: Guidance for individuals at risk of homelessness or who are currently unhoused to secure sustainable housing.
Q. What are Housing Sustainability and Tenancy Services?

A. Ongoing support for long-term housing stability through financial management, community integration, and health management.
Q. What is Enhanced Care Management?

A. Coordinated care to address complex health needs and ensure comprehensive support.
Q. What is Short‑term Post-Hospitalization Housing Support?

A. Temporary housing assistance to help individuals transition from hospital care to stable housing.
Q. How does HHCA work with local housing providers?

A. HHCA acts as a community hub, providing referral, administrative, operational, and strategic policy support, so local providers can focus on direct, whole person care.
Q. What role does HHCA play in the community?

We bridge funding, resources, and services, aligning state and federal housing subsidies with supportive services funding to tackle homelessness statewide.
Q. How do you streamline the housing system?

By coordinating and integrating services, we create smoother pathways from crisis to stable housing for those in need.
Q. How can I donate to HHCA?

A. Donate securely through our website. Your support helps fund emergency services (e.g., food vouchers, motel stays) until longer‑term resources can be secured.
Q. How does my donation make an impact?

A. It enables us to provide crucial services such as housing deposits, care management, and life skills development for individuals and families in crisis.
Q. How can I volunteer or become a partner?

A. If you’re interested in volunteering, please contact us through our website. Housing providers in California are invited to schedule a meeting with our team to join our collaborative network.
Q. What areas does HHCA serve?

A. Originally rooted in Orange County, HHCA now serves communities statewide across California.
Q. What are HHCA's business hours?

A. Our team is available Monday–Friday, 9am–5pm, and our website is accessible 24/7.
Q. How can I get in touch with HHCA?

A. Contact us using the form on our website, by phone, or email. Contact details can be found in the footer of our website.